How do I become a Packsmith brand?
Thanks for your interest in Packsmith! Right now as we’re carefully onboarding new brands, the best thing to do is to register your interest via this form and we’ll be in touch.
When an e-commerce business signs up for Packsmith using your referral link, they’ll save up to $500 on their shipping costs and get free storage over their first 3 months.
As thanks for introducing us, we’ll send you $550. Pretty sweet deal.
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Thanks for your interest in Packsmith! Right now as we’re carefully onboarding new brands, the best thing to do is to register your interest via this form and we’ll be in touch.
Packsmith offers intelligent, distributed fulfillment for growing e-commerce brands. This means that we place your inventory as close to your customers as possible, allowing for quicker delivery times and reduced last mile costs. Additionally, our handcrafted approach to fulfillment allows you to customise your packaging, providing an unboxing experience that matches your brand. We also give you unparalleled insight into your fulfillment and logistics, so you always know exactly how things are going.
We currently have Packsmith fulfilment locations in Melbourne and are quickly expanding up the East Coast of Australia.
Packsmith currently supports brands with stores selling on Shopify. We hope to expand to other e-commerce platforms from 2024.
Packsmith’s software platform, which includes our real-time sales reports and order and sku-level insights, is completely free for brands. This allows you to connect the Packsmith app to your Shopify store and manage inventory, orders, fulfillment, shipments, forecasts, and more.
Our flat-rate fulfillment cost includes picking the order, packing the order according to your specifications, and shipping the item to your customer.
There’s no cost involved with receiving your inventory. You’ll cover the cost of shipping inventory and packaging to our Packsmith warehouse and that’s it.
Nope! All you need to do is send your inventory to our centrally located warehouse and we’ll manage replenishment to our network of Packsmiths. All complexity is managed by us.
We offer insurance and full liability coverage on all Packsmith brand inventory held in Packsmith locations. If anything happens, we’ve got you covered.
Unlike traditional 3PLs, we accurately track all incoming and outgoing inventory at the unit level and then provide 100% transparency across all inventory movement to our brands. When inventory or packaging is running low, we’ll notify you straight away and let you know how much inventory needs to be restocked. Less stress, more sales and fewer operational issues for you!
All Packsmith brands are offered unbranded compostable mailers and bubble mailers at a competitive rate. If you’d prefer to keep using your existing packaging or design new custom packaging, we’ll work with you to make it happen.
Yes! While we can provide standard packaging all of our current brands have opted to use custom packaging for their orders. 55% of shoppers are more likely to return to a brand’s website if their order arrives in branded packaging, and it’s our mission to help support your continued success. If you don’t currently have your own packaging, we can work with one of our packaging partners design beautiful, sustainable packaging that matches your brand and keeps your customers coming back.
We currently partner with Australia Post and offer discounted rates for domestic and international shipping, and we pass those savings on to you with our distributed fulfillment approach.
Yes! We are able to ship orders anywhere in the world. Please note that international orders incur an additional cost and do not fall within our flat rate per order fee structure.
At this moment we ask that our brands handle return services directly, but we’re working on a solution to offer integrated returns services with the our product.